Terms and Conditions

Last updated: September 2026

These terms and conditions govern your use of The Pilates Corner website and your membership, class bookings, and other services provided by The Pilates Corner Ltd. By booking a class, purchasing a membership, or using this website, you agree to these terms. Please read them carefully.

1. Membership

1.1 Memberships are offered on a rolling 28-day basis or on a 3-month or 12-month commitment, as set out on our pricing page. The number of classes included per 28-day period is determined at the point of purchase.

1.2 A minimum of 30 days written notice is required to cancel any membership. Notice must be sent to info@thepilatescorner.co.uk.

1.3 Membership fees are reviewed annually. We will give a minimum of 30 days notice of any price change.

1.4 Membership credits are valid for the 28-day period in which they are issued plus a 14-day rollover period. Credits that are not used within this time are forfeited.

1.5 Memberships are personal and non-transferable.

2. Class Bookings

2.1 Classes must be booked in advance via the Momence app or website.

2.2 A minimum of 12 hours notice is required to cancel a class booking. Cancellations made with less than 12 hours notice will result in the class credit being forfeited.

2.3 No-shows will be charged 100% of the class credit.

2.4 Classes may be booked up to 8 weeks in advance.

2.5 Class sizes are limited. We cannot guarantee availability in any given class.

3. Induction

3.1 All new members are required to complete an induction session before attending group classes.

3.2 The induction is 90 minutes long and is held with a maximum of 6 participants.

3.3 The induction is available as a standalone booking at the current published rate, or is included within the Intro Offer.

3.4 The same 12-hour cancellation policy applies to induction bookings.

4. Intro Offer

4.1 The Intro Offer comprises one induction session plus four group classes at the published Intro Offer price.

4.2 A full refund will be issued if you attend all five sessions (the induction and all four classes) within the offer period and do not feel a difference in your body. This guarantee does not apply if fewer than five sessions are attended.

4.3 The Intro Offer is available to new members only and may only be purchased once.

5. Private Sessions

5.1 Private sessions must be cancelled with a minimum of 24 hours notice. Cancellations with less than 24 hours notice will be charged at 100% of the session cost.

5.2 Private session packs have the expiry period stated at the point of purchase. Sessions not used within the expiry period are forfeited.

5.3 Private sessions are non-transferable.

5.4 All private sessions must be paid for no later than 48 hours in advance.

6. Workshops

6.1 Workshop bookings are non-refundable within 48 hours of the workshop start time.

6.2 Cancellations made between 48 and 72 hours before the workshop start time will receive a 50% refund.

6.3 Cancellations made more than 72 hours before the workshop start time will receive a full refund.

6.4 The Pilates Corner reserves the right to cancel or reschedule workshops. In the event of cancellation by us, a full refund will be issued.

7. Health and Safety

7.1 All new members are required to complete a health questionnaire (PAR-Q) before attending their first session. This allows us to adapt exercises appropriately and ensure your safety.

7.2 It is your responsibility to inform your instructor of any changes to your health, injury, or medical condition before each class.

7.3 Participation in classes is at your own risk. The Pilates Corner, its owners, directors, and instructors accept no liability for injury or loss arising from participation in classes, except where caused by our negligence.

7.4 If you have been advised by a medical professional to avoid certain exercises, it is your responsibility to inform your instructor before the class begins.

7.5 Participants under the age of 18 require written consent from a parent or guardian.

8. Website Use

8.1 The content on this website is provided for general information only. We make no warranty as to the accuracy or completeness of the information provided.

8.2 All content, images, and copy on this website are the property of The Pilates Corner Ltd and may not be reproduced without written permission.

8.3 This website may contain links to third-party websites. We are not responsible for the content of those sites.

9. Governing Law

9.1 These terms and conditions are governed by the laws of England and Wales.

9.2 Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

The Pilates Corner Ltd - 15A October House, Baldock Industrial Estate, Baldock, Hertfordshire, SG7 6NG. Email: info@thepilatescorner.co.uk